Collection of personal information
The Company shall request information from the Customer which is necessary for the Customer to open personal account. Providing such information is necessary condition which allows the Company to protect the Customer's interests, and the Customer to execute different transactions using personal account and not being concerned about safety of his/her/its assets. The Company shall be entitled to collect information which may contribute to improvement of appreciation of the Customer's needs and preferences.
All the information which is necessary for execution of communication between the Customer and the Company is collected directly from customers.
Use of personal information
Use by the Company of personal information of the Customer has for an object to provide the Customer with safe and qualitative service.
Personal and contact information which has been received from the Customer, shall be used during checking contact details and ascertainment of identity. The Company shall also use personal information of the Customer during creating an account, opening and adjustment of trading account, issue of codes of activation and passwords of access. Contact information of the Customer helps the Company improve its services and promptly inform the Customer about additional products, opportunities, and promotions of the Company. Providing contact information the client agrees to receive letters and offers from the Company sent via email, phone, and/or messengers.
Branches and partners
At the Customer's request the Company may provide the information about services offered by the Company's branches and partners. For the purpose of providing more high-quality services, the Company may carry out affiliate relations or conclude marketing agreements with other companies. In order to provide the Customer with full, well-timed and qualitative service the Company may exchange with its partners and branches. The use of personal information of the Customer shall be limited in this case.
Disclosure of Customer's information to the third party
The Company shall not be entitled to disclose personal information of the Customer except the cases described below.
The Company shall reserve the right to disclose personal information of the Customer to the third party if it is required by law-enforcement agencies and other state authorities. The Company shall be entitled to disclose the Customer's information which is necessary for provision to tax or credit authorities or in the cases when it is necessary for the purpose of protection of rights and property of the Company.
If the third party receives personal information of the Customer, thereby it shall take responsibility for protection of given information in order similar to the one described in the Agreement.
The Company may use personal information of the Customer only with the purpose of improvement of quality of services.
The Client / IB acknowledges and agrees that the Company is eligible for personal data collecting, processing, transfer to Exclusive partners, who are eligible to contact the Client / IB and provide them with the support and/or keep them updated about the current offers of the Company.
The Company may involve other organizations in assistance in administration of web-site, collection and analysis of statistical data. Such organizations may establish and use their own cookies in the name of the Company and these cookies shall not have personal information of the Customer.
During registration the Customer receives a letter via e-mail which confirms his/her/its registration. The Company may send information about changes and new promotions to its customers via e-mail or receive from its customers e-mails with questions and requests, such information shall not be confidential.
By accepting the Agreement, the Customer shall allow the Company to use the information received from the Customer via e-mail, including various ideas, methods, marketing products and know-how without any consequent obligations from the Company. An exception shall be identification data of the Customer.
The Company shall be entitled to reverse, save or delete correspondence with the Customer at its absolute discretion.
The Company shall be entitled to follow up internal messages of customers with the purpose of appreciation of quality of offered services.
Any information from the Company's website, including both content and images, cannot be copied and/or modified for further use without written permission of the FXCL Markets Company. This data is protected by the intellectual property and copyright laws.
The information from the website may be used only when the Company's website and required links are mentioned as a source in the title of the text. In order to receive the permission to publish, please write to firstname.lastname@example.org.
Changes in the Privacy Agreement
Sometimes the Company may upgrade the Agreement. In case of substantial changes in the Agreement, new Agreement of Privacy shall be placed on the Company's web page without delay and all the customers shall be informed about changes. The Company recommends its customer read the Agreement from time to time in order to be aware of the way of use of customers' information.
Updating or deletion of personal information
The company provides all visitors options for reviewing, changing, deleting, and modifying personally identifiable information previously provided. To update your organization's profile, user profiles, or to discontinue the service, please send a request to the Support Team. You can expect to receive a response to any such update request within seven (7) days.
If, at any time after registering for information or ordering the Company's services, you change your mind about receiving information from us or about the use of information volunteered by you, please send us a request specifying your new choice. To opt out of promotional emails, please send a request by completing a short contact form.